Terms & Conditions

Terms & Conditions

Welcome to Loop Printing’s Terms and conditions. We reserve the right to amend these Terms from time to time without prior notice to you. The version of the Terms that will apply to your order will be those on printwithloop.co.za at the time you place your order.

Loop Printing is a business in the service industry that provides artisanal style Prints and Print Products.

This website is governed by the laws of South Africa and Loop Printing chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

This website is run by Etienne Koenig (sole proprietor) based in South Africa trading as Loop Printing.

Company Physical Address: 14 D494, Hilton 3240, Kwazulu Natal

Email: admin@printwithloop.co.za

Telephone: 078 3517198

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Terms of Sale

By using printwithloop.co.za and/or placing an order, you agree to be bound by the terms and conditions set out herein (the ”Terms”). Please make sure you have read and understood the Terms before placing your order.

Only persons 18 years or older, who are not under guardianship and, are not acting in a capacity of a company, with a delivery address in South Africa can place an order.

The inclusion of any products or services on printwithloop.co.za at a particular time does not imply or warrant that these products or services will be available at any time. We reserve the right to discontinue any product at any time.

Payment may be made via Visa and MasterCard. The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

Information Accuracy

We do our best to ensure that the information on this site is complete, accurate and current. Despite our efforts, however, information on the Printwithloop site may be inaccurate, incomplete or out of date. All specifications, products, descriptions and prices on the site are subject to change at any time without notice.

We make all reasonable efforts to display the attributes of our products, including the applicable colours. However, the actual colour you will see depends on your computer system and we cannot guarantee that your computer will accurately display such colours. We do not warrant the accuracy or completeness of the information, content or materials provided through the printwithloop site.

The inclusion of any products or services on the printwithloop site at a particular time does not imply that these products or services will be available at any time. We reserve the right to discontinue any product at any time.

Payment terms

Loop Printing takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Once you have placed your order, if you have supplied us with your email address, you will receive an email confirmation. If for any reason we are unable to fulfill your order, we will let you know at the earliest opportunity. If we have already received payment for such order, we will attempt to refund the applicable amount using the same method used to make the payment. If, for any reason, alternative arrangements are necessary, a Print with Loop representative will contact you to settle the refund.

Prices and Delivery Charges

The prices displayed at printwithloop.co.za include the statutory Value Added Tax but do not include a delivery charge.

Card transactions will be acquired for Loop Printing via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy. Customer details will be stored by Loop Printing separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.

The delivery charge for each order will be the same, regardless of the size or weight of your order. The cost for the delivery method is clearly indicated during the check-out process. If we are unable to deliver your order in full and have to make more than one delivery, there will not be an additional charge for any subsequent deliveries.

Delivery

Loop endeavours to dispatch orders in the fastest possible time and in the order in which they are placed. Subject to availability and receipt of payment, requests will be processed within 5 days. Loop exercises the utmost diligence in accepting and processing orders and will endeavour to deliver your order to a delivery point using Pargo as a third party delivery service. Before you place your order, you will be informed of the expected delivery details. Once you have placed your order, if you have supplied us with your email address, you will receive an email confirmation from Pargo with your expected delivery details. If your order does not arrive by the scheduled date, please contact info@printwithloop.co.za

Returns Policy

The provision of goods and services by Loop Printing is subject to availability. In cases of unavailability, Loop Printing will refund the client in full within 30 days.

You have the right to cancel your order of printed items (within 7 days of receiving your order) in accordance with the Electronic Communications and Transactions Act of South Africa.

You are responsible for returning the items to Loop and paying the return postage. Once the items have been received back in good condition, Loop will refund you for the cost of the item/s (including the standard outward postage cost, but not the return postage cost). A deduction can be made if the value of the goods has been reduced as a result of you handling the goods more than was necessary (the extent to which you can handle the goods is the same as it would be if you were assessing them in a shop).

If your item has been severely damaged in the post, please contact Loop to arrange for a replacement to be sent (info@printwithloop.co.za).

Intellectual Property

All intellectual property rights, such as trademarks and copyrights at printwithloop.co.za remain with Loop Printing. Any use of printwithloop.co.za or its contents, including copying or storing such content in whole or part, other than for your own personal, non-commercial use, is prohibited without the permission of Loop Printing.

Disclaimer of Liability

We cannot guarantee that the print you receive will match the colour you see on your screen. We accept no liability for prints not being printed exactly according to the colour as seen on your screen or device.

The use of the Website is entirely at your own risk and you assume full responsibility for any risk or loss resulting from use of the Website or reliance on any information on the Website.

 Whilst Loop Printing takes reasonable measures to ensure that the content of the Website is accurate and complete, Loop Printing makes no representations or warranties, whether express or implied, as to the quality, timeliness, operation, integrity, availability or functionality of the Website or as to the accuracy, completeness or reliability of any information on the Website.

 In addition to the disclaimers contained elsewhere in these Terms and Conditions, Loop Printing also makes no warranty or representation, whether express or implied, that the information or files available on the Website are free of viruses, spyware, malware, trojans, destructive materials or any other data or code which is able to corrupt, destroy, compromise, disrupt, disable, harm, jeopardise or otherwise impede in any manner the operation, stability, security functionality or content of your computer system, computer network, hardware or software in any way. You accept all risk associated with the existence of such viruses, destructive materials or any other data or code which is able to corrupt, compromise, jeopardise, disrupt, disable, harm or otherwise impede in any manner the operation or content of a computer system, computer network, any handset or mobile device, or your hardware or software, save where such risks arise due to the gross negligence or wilful misconduct of Loop Printing, its employees, agents or authorised representatives. Loop Printing thus disclaims all liability for any damage, loss or liability of any nature whatsoever arising out of or in in connection with your access to or use of the Website.

Loop Printing disclaims liability for any damage, loss or liability, whether direct, indirect or consequential in nature, arising out of or in connection with your access to or use of the Website and/or any content therein unless otherwise provided by law.

Certain links in this site will lead to independent websites. When you activate any of these you will leave the printwithloop website. We have no control over, and will accept no responsibility or liability in respect of, the material on any website which is not under our control.

Terms of Use

Loop Printing wants to provide the best possible online experience. You understand and agree not to (i) post, transmit, redistribute, upload, or promote any communications or content that could harm or negatively impact our business, products or services; (ii) act in a manner or employ any device that restricts, impairs, interferes or inhibits any other user from using or enjoying the printwithloop site, or which impacts the security of the site, or (iii) employ any device or attempt to use any engine, software, tool, agent, script or other device or mechanism (including without limitation spiders, bots, crawlers, avatars or intelligent agents) to navigate or search the site, or to copy content from the site. We reserve the right to immediately bar access to the site and close the account of any user who violates this provision or any other provision in these terms and conditions.

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